How Can We Help?

Frequently Asked Questions

General

How do we start a project?

1. Schedule a call - calendly.com/spurwing, call us, or send us an email.

2. Following our call, we'll produce a proposal for you which will include the scope of work and our quote.

3. Once the scope of work is approved, we'll raise our invoice for the project, with a 50% deposit due.

4. When the deposit clears we will begin our bespoke Webflow website design process.

How long do projects usually take?

Our projects typically take four to six weeks, but this depends on the scope of work.

What budgets do you work with?

Our minimum level of engagement is £3,000. We do complete projects on behalf of other agencies, and smaller budget development-only projects. The first step is to contact us and we can discuss your requirements and our schedule.

What are the payment terms?

We require 50% of the project's cost as a deposit. Once the designs are reviewed and approved, we bill for another 25%, and then before the website goes live, the final 25% is due.

We don't charge inflated hosting rates - instead, hosting is billed directly via Webflow, you can view Webflow site plan prices here.

We offer support packages (a yearly cost) which can include two optional extras:

  • As a bronze certified Iubenda expert, we can provide complete GDPR solutions.
  • We also offer retainers, which include a timebank of hours we can use to work on the website for you. These hours could be used for further development changes and updates to the content, for example, if you want case studies on your website, but don't want to add them yourself throughout the year, and we can use the timebank to do this for you.

Do you work with clients outside the UK?

Yes - thanks to our suite of cloud based tools, we work remotely with all our clients, be it Manchester or Beirut.

Webflow

Who else uses Webflow?

Our clients, hundreds of thousands of businesses worldwide and a wealth of enterprise businesses including Rakuten, Hellosign, Lattice, Dell, Zendesk and Freshly - read their stories here.

Does Webflow support ecommerce?

Yes. Webflow allows us to design bespoke ecommerce websites from homepage to checkout, no templates here. Ecommerce can be a standalone website, or bolted onto an existing Webflow website - great if you decide to sell online later down the line.

Hosting

Do we offer hosting?

Our clients host their Websites directly with Webflow. By doing so, they get all the advantages of Webflow's lightning-fast, reliable hosting without paying an inflated agency price.

When building a website on Webflow, it's best to host it with them too. Your business will benefit from all of Webflow's CMS features, their great value hosting and much more.

How much does Webflow hosting cost?

Compare Webflow site plans by clicking here. Once we understand your scope of work, we can advise on the site plan that best suits your business.

Webflow hosting plans comparison table
Webflow CMS Site Plan Comparison Table

Is ecommerce hosting different?

Ecommerce hosting is slightly different, as like all ecommerce companies, they charge a monthly (or yearly) fee to use their systems, along with a percentage of sales (as little as 0%). Ecommerce site plans come bundled with all of the features of usual hosting plans - learn more about ecommerce site plans here.

What is an SSL Certificate?

An SSL certificates purpose is to protect the data that a visitor puts into your website, from checkout information like credit card numbers, to their email address in a contact form. They're an essential part of modern websites, especially if you sell products or take users information, and not having one risks many things, including your rankings in search results.

It does this by establishing an encrypted connection between your browser and the server. This prevents man-in-the-middle attacks, in which software hides on the server, watching as users input their data into your website.

What does it look like? To a visitor of your website, a padlock will show in all modern browsers, although this shouldn't be relied upon. So, in addition to the padlock symbol, they'll notice that they are visiting the https:// version of your website, rather than http:// (notice the 's', standing for secure).

There's a lot more to it, and you can learn more about SSL certificates here.

An SSL certificate is included in every Webflow hosting site plan - no extra charges or hidden fees.

WebflowProfessional Partner